Shipping policy

Shipping Policy

At Babi Hair, we are committed to processing and delivering your orders as quickly and smoothly as possible within South Africa.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
If additional verification or stock confirmation is needed, our team will contact you directly.

Delivery Area

We currently deliver within South Africa.

Shipping Options and Estimated Delivery Times

We work with trusted courier partners to fulfil orders across South Africa. Delivery timelines depend on the courier option selected at checkout and the delivery location.

Available options may include:

Buffalo
- Estimated delivery time: 2–3 business days
- Shipping fee: ZAR 100
The Courier Guy
- Estimated delivery time: Overnight delivery
- Shipping fee: ZAR 200
Paxi
- Estimated delivery time: 3–5 business days
- Shipping fee: ZAR 110

Shipping fees and available options are displayed at checkout before payment is completed.

Tracking

If tracking is available for your selected shipping method, tracking information will be provided after your order has been dispatched.

Delivery Delays

While we aim to deliver within the estimated timeframes above, delays may occasionally occur due to:

courier delays
high order volumes
public holidays
remote delivery areas
unforeseen operational disruptions

If your order is significantly delayed, please contact our support team and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If incorrect or incomplete delivery details are provided, additional shipping charges or delays may apply.